We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (15)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
29 Aug 2018 09:48
Great! I love it!
27 Aug 2018 19:19
Beautiful, exactly which the image, I loved it. Well packed in box, and plastic, no bad odor, foremost well. The colors are beautiful
24 Aug 2018 02:30
Order came in about a month. Packed in a box, pupyrchatuyu film. Suitable for a backup. Size S-the most, is no longer necessary. As it turned out, we can custom made complete and cheaper, and nicer.
17 Aug 2018 09:11
So beautiful. I love it. The shipping was fast too. Thank you store.
2 Aug 2018 16:00
Beautiful! Will be using for our wedding next month.
1 Aug 2018 01:48
Just the edges of hurting like straighten-don't know (bouquet very beautiful, but so-so, air pillow only one side was in ordinary box is slightly larger than the bouquet
24 Jul 2018 12:48
Mi a ajuns in România intr-o luna , merita banii
24 Jul 2018 08:46
I loved is beautiful… Although quite soft tones
23 Jul 2018 05:03
Very beautiful bouquet, good looks
20 Jul 2018 12:01
Everything is fine, you will not regret! quality is good, the store is responsible for all questions!
13 Jul 2018 11:56
Wonderful bouquet! It's exactly as it is in the pictures ❤ I love it! Thank you, store!
12 Jul 2018 03:51
Thanks! Love the flowers and handwritten note for the final touch.
5 Jul 2018 16:35
love it, just has photo shown. great service, fast and fabulous quality. will be buying from here again.
4 Jul 2018 17:28
Very lovely flowers! Ordered S size, just nice for me as I am petite. Everyone thought it was real flowers. Flowers were well packed to prevent damage, came in about 2 weeks. Fast delivery!
24 Jun 2018 09:35
Très satisfaite, correspond bien à la photo et à la couleur. Reçu rapidement.
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